Refund policy
Return Policy
We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, you can contact us at angeliqueboutique0123@gmail.com. Please note that returns must be sent to the following address: 684 Pontoon Dr, Felton, DE 19943.
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.
For any questions about returns, please contact us at angeliqueboutique0123@gmail.com.
Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. Items purchased as final sale or clearance are not eligible for exchange or return. If you have questions or concerns about a specific item, please contact us.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period Notwithstanding the above, if the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. As above, your item must be in the same condition that you received it — unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds We will notify you once we have received and inspected your return, and let you know whether the refund has been approved or not. If approved, you will be automatically refunded to your original payment method within 5–7 business days. Please keep in mind that your bank or credit card issuer may take additional time to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at angeliqueboutique0123@gmail.com.
Return Policy We have a 14-day return policy, meaning you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it — unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
To start a return, contact us at angeliqueboutique0123@gmail.com. Please note that returns must be sent to: 684 Pontoon Dr, Felton, DE 19943.
If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items returned without first requesting a return will not be accepted.
For any return questions, contact us at angeliqueboutique0123@gmail.com.
Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items Certain types of items cannot be returned, such as perishable goods (e.g., food, flowers, or plants), custom products (e.g., special orders or personalized items), and personal care items (e.g., beauty products). We also do not accept returns of hazardous materials, flammable liquids, or gases. If you have questions about a specific item, please contact us.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period Notwithstanding the above, if the merchandise is being shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification. Your item must be in the same condition that you received it — unworn, with tags, and in its original packaging. You will also need the receipt or proof of purchase.
Refunds We will notify you once we have received and inspected your return, and let you know whether the refund has been approved or not. If approved, you will be automatically refunded to your original payment method within 5–7 business days. Please keep in mind that your bank or credit card issuer may take additional time to process and post the refund. If more than 15 business days have passed since we approved your return, please contact us at angeliqueboutique0123@gmail.com.
Returns & Shipping
Our policy is valid for 14 days from the purchase date, provided the item is in its original condition and shows no visible signs of wear. If 14 days have passed since your purchase, unfortunately we cannot offer a refund or exchange. All items must be new, unworn, unwashed, with NO visible signs of use such as: makeup, deodorant stains, fragrances, etc. Any item marked as final sale is final sale — no exceptions.
We reserve the right to refuse returns that do not comply with our policy. The customer is responsible for return shipping costs. To be eligible for a return, your item must be unused and in the same condition you received it, in its original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept intimate items including swimwear or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will notify you by email. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed as store credit only — no cash refunds will be issued.
Sale items: Only regular-priced items may be refunded. Sale items cannot be refunded. Exchanges: We only replace items if they are defective or damaged. To exchange for the same item, email us at angeliqueboutique0123@gmail.com.
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was not marked as a gift at the time of purchase, we will send the refund to the gift giver.
To return your product, email us at angeliqueboutique0123@gmail.com. You are responsible for paying your own return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
🎄 Special Exchange Policy – Holiday Season
1. Policy Validity This policy applies only to purchases made between November 15 and January 5. After the season ends, all purchases are governed by the store's regular policy.
2. Exchanges & Returns During the Holidays During the Holiday season, all exchanges or returns are processed exclusively as a Gift Card or Store Credit for the amount paid.
- Merchandise must be new, unused, with original tags and packaging.
- Order number or proof of purchase is required.
- Shipping costs are non-refundable.
- The customer is responsible for return shipping costs, unless the item has a manufacturing defect.
3. Items Purchased During Holiday Promotions Products purchased during special promotions (Black Friday, Cyber Monday, Holiday Deals) can only be exchanged for a Gift Card or Store Credit. Items must be new, unused, and in their original packaging. The customer is responsible for return shipping costs, except in cases of manufacturing defects.
4. Important Notes
- Exchanges are subject to inventory availability.
- Store credits and gift cards are non-refundable.
- This policy may be modified without prior notice during the season.