Shipping policy
Shipping Policy
Processing Time
1. Order Processing: All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
2. Order Confirmation: You will receive an order confirmation email once your order has been placed. This email will include your order details and tracking number if applicable.
Shipping Rates
1. Free Shipping: We offer free shipping on orders over $100. For orders below this amount, a flat shipping fee of $10 will apply.
2. Rate Calculation: Shipping rates are calculated at checkout based on the order weight, delivery location, and selected shipping method.
Shipping Methods
1. Shipping Options: We use reliable carriers such as USPS, FedEx, and UPS.
Estimated Delivery Time: Standard shipping delivery time is 3–7 business days.
Tracking Information
1. Tracking Number: Once your order has been shipped, you will receive an email with your tracking number. You can use this number to track your order in real time through the carrier's website.
Shipping Status Updates: We will keep you informed about your shipment status and any delays that may occur via email.
Shipping Addresses
1. Address Accuracy: It is the customer's responsibility to provide a complete and accurate shipping address. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If a package is returned due to an incomplete or incorrect address, the customer is responsible for the cost of reshipping.
2. Address Changes: If you need to change your shipping address, please contact us immediately at angeliqueboutique0123@gmail.com. We will do our best to update the address before the order is shipped.
Shipping Issues
1. Lost or Damaged Orders: If your order is lost or arrives damaged, please contact us within 48 hours of receiving the package. We will work with the carrier to resolve the issue as quickly as possible.
2. Shipping Delays: While we strive to meet estimated delivery times, we are not responsible for delays caused by the carrier or circumstances beyond our control, such as adverse weather conditions or natural events.
Contact Us For any shipping-related inquiries, please contact us at angeliqueboutique0123@gmail.com or call us at 302-673-1842.